ServiceNow
ITSM, ITOM, CMDB, SecOps and complex platform customization, led by Certified Master Architects. Discovery, implementation and ongoing run support.
Division two
Agility Consulting delivers managed services in the platforms we recruit for. Certified Master Architects, platform SMEs and standing delivery pods, under an agreed scope, SLA and monthly commercial envelope.
Practice areas
ITSM, ITOM, CMDB, SecOps and complex platform customization, led by Certified Master Architects. Discovery, implementation and ongoing run support.
Security architecture, Joule AI, Basis, HANA and S/4, FICO, HR and ABAP across implementation, migration and support engagements.
Adobe Experience Manager implementations and cloud migrations across AWS, Azure and Google Cloud for digital transformation programs.
End-to-end RPA and AI automation journeys delivered with our EZAI partnership, from process discovery through to production agents.
Defensive security, compliance programs, and identity and access management for regulated Canadian and US environments.
A standing pod of platform SMEs under an agreed scope, SLA and monthly envelope. Predictable cost, elastic capacity, no rehiring cycle.
Commercial models
Most engagements start with a fixed-scope sprint and move to managed capacity once the working relationship is proven.
Request a rate cardDefined outcome, defined price, agreed success criteria before we start.
A standing pod with response and resolution targets on a monthly envelope.
Consulting-grade practitioners embedded in your team, on your direction.
Master architect oversight 2 to 3 days a week across your platform roadmap.
Delivery footprint
We have stood up full delivery teams across three time zones for clients whose own hiring process could not move fast enough. You choose the blend, we own the outcome.
A ticket raised at 5pm in Calgary is picked up offshore overnight and handed back at the start of your next working day.
Nearshore delivery teams also available in Brazil and Mexico, and offshore capacity in the Philippines.
Next step
One contract placement or a scoped consulting sprint on a niche platform, with success criteria agreed up front.